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Frequently Asked Questions (FAQ)

Sterling silver is an alloy composed of 92.5% pure silver and 7.5% other metals, typically copper, to enhance its strength and durability.

Yes, all our products are crafted from 92.5% pure sterling silver, and we provide an authenticity certificate with every piece.

 

Yes, we offer a 6-month warranty against manufacturing defects. Please refer to our warranty policy for detailed terms and conditions.

 

Yes, we offer lifetime free plating services for all our sterling silver products. You can contact us anytime for a fresh layer of plating. Terms and conditions apply.

 

We accept:

  • All major credit/debit cards
  • UPI & net banking
  • Digital wallets
  • COD

Yes, we provide Cash on Delivery (COD) for orders below ₹10,000.

 

No, we currently do not offer international shipping.

 

Orders are typically processed within 24 Hours. Delivery times vary based on your location and the shipping method selected at checkout.

 

We offer a 15-day hassle-free return policy for eligible items. The product must be:

  • Unused
  • In its original packaging
  • Accompanied by the original invoice

Yes! Once your order is shipped, we will send you a tracking number via WhatsApp, email, and SMS, so you can monitor its progress.

 

Yes, we provide gift wrapping for most products. You can select this option at checkout.

 

Email: support@stylora.in
Call/WhatsApp: +91 91889 12991
Availability: Monday to Saturday, 9:30 AM – 5:30 PM